Frequently Asked Questions

 

Q: Can your track be cut?

A: All of our tracks can be cut to size when installing.

 

Q: Can I use track lighting in the bathroom?

A: Generally, no, unless the ceiling height is greater than 3m. Always refer to your installing electrician.

 

Q: What is your 6W GU10 LED lamp equivalent to?

A: Approximately 50W.

 

Q: Does the track lighting require a transformer?

A: Most of our tracks do not require transformers. They are 240V.

 

Q: Can I hang pendants from track lighting?

A: Yes, you can. We supply complete pendants or pendant adapters, allowing you to use a shade of your choice.

 

Q: Are your LEDs dimmable?

A: The GU10 LEDs we supply are dimmable.

 

Q: Which of your downlights are suitable for bathrooms?

A: You will require a minimum of IP44 for the bathroom ceiling and IP65 if used in a shower. These can be found within our bathroom downlight section.

 

Q: What is the difference between single-circuit and multi-circuit tracks?

A. Single circuit track lets you switch/dim all the track spots simultaneously. The multi-circuit track allows you to switch/dim fittings in sections. This works well when looking to create different moods. Each track spot has an adapter with a 3-position switch which then connects to one of the three circuits.

 

Q: I have existing track lighting and wish to change the track spots. Will your fittings be compatible?

A: It would be best to email us an image of your existing track system, and we can then advise. On multi-circuit track systems, they are often interchangeable. Unfortunately, most track fittings are not interchangeable on single-circuit systems.

 

Q: What are your delivery times?

A: We usually deliver within 1-2 working days. Some fittings can take a bit longer if we build to order.

 

Q: Where are you based?

A: Sittingbourne in Kent.

 

Q: Are your downlights fire rated?

A: Not all of the downlights we offer are fire rated. Look for the fire-rated section on our website.

 

Q: I would like some track lighting, but my electrical feed is in the middle of my ceiling. What can I do?

A: This is possible. You will need to use a middle feed as opposed to an end feed. Give us a call for a better explanation.

 

Q: I have a very high ceiling. Can your tracks be suspended?

A: Yes, they can. We can supply suspension kits for all of our tracks.